In an Emergency
In the event of a medical emergency, phone 111 for ambulance assistance.
If it is not an emergency, please see your GP or all Healthline on 0800 611 116 for health advice on treatment.


Healthline is a free, 24-hour a day telephone advice service which now includes the Well Child telephone advice service. Healthline registered nurses assess a person’s condition and health needs and recommend the best course of action and a timeframe in which to take action. They can also provide general health information. The Healthline service including the Well Child line provides parenting advice, child health promotion and health education.
Ph  0800 611 116   |

Whanganui Hospital’s Emergency Department

Whanganui Hospital’s Emergency Department is open 24 hours a day, seven days a week. The Emergency Department is for emergencies only.  If you have a minor injury or illness, you will be seen by a primary care doctor in the Whanganui Accident and Medical Clinic (WAM).

Patients with a minor injury or illness may wait longer for treatment. Some patients may find it more convenient to see their GP, or after hours duty doctor, if their injury or illness is not urgent.

Whanganui Hospital's Emergency Department is a busy place with around 20,000 presentations a year so patients are seen based on a priority system. This system is not a ‘first in, first served basis’. Instead, patients are categorised by a triage nurse on their arrival based on the severity of the condition.
If, while you are waiting, you feel your condition is worsening, please speak to the nurse.
We have a zero tolerance policy to physical, emotional and verbal abuse. Anyone who demonstrates this behaviour will be asked to leave the premises.