General or patient enquiries

For patient or general enquiries please phone reception on 06 348 1234.

Postal Address: Te Whatu Ora Whanganui, Private Bag 3003, Whanganui 4540.
Physical Address: 100 Heads Road, Whanganui 4501.

Patient travel and allowances

For information on patient travel and allowances phone 06 348 1245.
Office hours are Monday to Friday 8.00am - 4.00pm.

Compliments, complaints & feedback

For compliments, complaints or feedback, please phone 06 348 3405 or email here. 
Office hours are Monday to Friday 8.30am - 5pm.

Accessing your health information

For general health record queries phone 06 348 1277 or email here.  
Office hours are Monday to Friday 8.00am - 4.30pm.

For Mental Health record queries please phone 06 348 3474 or email here.  

Media

All media enquiries (Monday - Friday, business hours) can be directed to the Health NZ Whanganui Communications Team via email communications@wdhb.org.nz in the first instance.

For urgent after-hours media enquiries including patient status updates, please contact Bruce Gatward-Cook, phone 027 205 6259.

All other general and non-urgent media enquiries, particularly those requesting data or interviews, will be handled during normal working hours.

Please note: For all OIA requests please email here. 

Website feedback

We are continually looking to improve our website. If you have any problems with the site, or have ideas about how it could be improved please email here.

The NZ Business Number (NZBN) allocated to Whanganui DHB is 9429000097970.